Returns & Exchanges

At Progressive Automations, we stand behind the quality of our linear actuators and motion control products with a 30-day return policy for unused items. We aim to ensure your project succeeds by offering a streamlined process for returns, exchanges, and technical support.

1

Request an RMA

Contact our customer support team or log into your account to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all mounting brackets, controllers, and hardware are included to avoid restocking fees.

3

Ship the Product

Affix the provided shipping label or your own carrier label to the box and drop it off at a designated shipping facility, noting your RMA number clearly on the exterior.

4

Inspection and Refund

Once our technicians verify the condition of the returned hardware, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing