Frequently Asked Questions

Everything you need to know about our linear motion solutions.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as PayPal, wire transfers, and purchase orders for approved business accounts.

How long does shipping typically take?

In-stock items are usually processed within 1-2 business days. Standard shipping within North America typically takes 3-7 business days, while international shipping times vary by location.

What is your return policy for actuators and control systems?

We offer a 30-day return policy for standard products in new, unused condition. Please note that custom-manufactured orders or modified products are generally non-refundable.

Do your products come with a warranty?

Yes, all Progressive Automations products are backed by a comprehensive 18-month warranty against manufacturing defects to ensure long-term reliability for your projects.

Can I get technical support for my installation?

Absolutely. Our team of expert engineers is available via phone or email to provide technical assistance, wiring diagrams, and troubleshooting for any of our motion control products.

Do you offer bulk pricing for large projects?

Yes, we provide tiered volume discounts for large-scale industrial projects and OEM partnerships. Please contact our sales team for a personalized quote.